STREETS
The Street Department is located at 4100 Orchard Lane. Some of the duties of the Street Department include:
• Street maintenance, such as pothole repair, crack sealing, and berm work;
• Snow and ice removal;
• Mowing public right-of-ways;
• Street sweeping;
• Sign placement and maintenance;
• Mosquito control in cooperation with Franklin County Board of Health;
• Traffic signals and street light repair; and
• Storm sewer installation and maintenance.
If you see a pothole, a broken or malfunctioning street light or traffic signal, or have any questions regarding our services, please call the Street Department at 614-491-7656.
Frequently Asked Questions
Q. When will my street be salted or plowed?
A. The first streets plowed are the main thoroughfares, followed by the industrial streets, and then the residential streets. In most instances, during salting operations, only intersections will be treated in the residential areas. When snow accumulates two inches or more, a snow emergency is declared. Removing parked cars from the street will assist us in getting the streets cleared off.
Q. Will the street sweeper run on my street?
A. Generally the street sweeper is used on streets with curbing in order to keep the dirt from getting flushed into the storm sewer system. On streets without curbs intersections are swept by hand.
Q. Does the Village spray for mosquitoes?
A. Yes. Working in cooperation with the Franklin County Board of Health, the Village executes an extensive plan to reduce the mosquito population in our area. For additional information about the enhanced mosquito control program or to report any areas that have a high mosquito population call 614-462-BITE (2483).
Q. What can I do as a resident or property owner to help prevent mosquitoes?
A. Eliminate as many breeding sites as possible. Low areas and containers such as tires, bird baths, buckets, rain barrels, and flower pots breed mosquitoes if they hold water for a week or longer. Pools left untreated and pool covers holding water are also breeding grounds for mosquitoes. Your assistance in eliminating as many of these as possible, along with changing bird baths frequently, will result in fewer mosquitoes during the warm months.
Q. Where can I get rid of unwanted tires?
A. Unwanted tires acan be taken to Liberty Tire Services of Ohio located at 3041 Jackson Pike. The Village also picks up unwanted tires during spring and fall clean-up week and disposes of them as a service to the residents.
UTILITIES
The Village of Obetz receives water from several sources including its own water treatment facility. Obetz maintains its own water treatment facility and Utilities Department. The water treatment facility is located at 2465 Stegner Road. All wastewater is treated by the City of Columbus; however, the Village is responsible for maintaining the sewer system. If you have an emergency, please call 614-491-5733. Click below to review water saving tips and information on dealing with sanitary sewer back-ups.
Utilities Billing Department
The Utilities Billing Department is located at 4175 Alum Creek Drive. Utility bills may be paid using cash, check, money order, automatic direct payment, debit card, or credit card (Visa or MasterCard only). Bills may be paid in person at the window Monday through Friday from 8:00 A.M. to 5:00 P.M., or payment may be deposited into a drop box located in the front parking lot south of the pond near the Police Department entrance. To speak to someone regarding your utility bill, please call 614-491-7804.
Automatic Direct Payment Program
The Village offers an automatic direct payment program in order to pay your monthly utility bills. In order to enroll in the program, you must complete an authorization form and return it to the Utilities Department. The form must be received by the 5th of the month in order to be effective for that month. At the beginning of each month you will receive your water bill as normal. On the 20th of the month, or the next business day if the 20th falls on a weekend or holiday, the Village will automatically withdraw the amount of your water bill from the account designated on the authorization form.
Utility Assistance Programs
Water Bill Discount Program
Households with an income at or below 130 percent of the current federal poverty guidelines (76 CFR 3637) are eligible for a 50% reduction of the monthly water bill. There are no discounts available on the monthly sewer bill. A household is defined as a group of individuals (they do not have to be related) who live together in a single home.
Applications are available at the Utility Department located at 4175 Alum Creek Drive. You may download a copy of the application and income guidelines by clicking here.
For households with more than 8 members, add $4,530 per member.
Home Energy Assistance Program
Ohio’s HOME ENERGY ASSISTANCE PROGRAM (HEAP) helps low-income Ohioans meet the high cost of home heating during the winter months. HEAP assists all eligible Ohioans, with priority given to Seniors and Disabled persons.
*Households applying for HEAP and HWCP must report total gross household income for the current past three (3) or twelve (12) months of all persons 18 years of age and older. Provide copies of BOTH primary and secondary utility bills, documentation of co-payment, if required, proof of disability and social security numbers for all household members age 2 years and older. Homeowners or renters may qualify if their total household income is equal to or less than 175 percent of the federal poverty guidelines.
Leak Credit
If you have a leak at your property, the Village may provide you with a leak credit on sewer charges only. After repairs are completed, please fill out the Leak Credit Form and return it to the Utilities Department. Once the Utilities Department receives the completed form, someone will contact you to set up an on-site inspection. Your request cannot be processed without an on-site inspection. After the inspection, the Utilities Department will review all the information provided and consider whether a leak credit should be issued. Adjustments take three to six weeks to complete. To avoid interruption of service, continue to pay all water and sewer charges until a decision has been made.
Refuse collection is provided by Waste Management Inc. Refuse is picked up on Tuesday mornings. If there is a Monday or Tuesday holiday, refuse will be collected on Wednesday. The fee for refuse service is included on your monthly utility bill. Currently the fee for refuse collection is $13.00 per month.
The Village offers a residential refuse discount program. The residential refuse assistance program is designed to assist citizens 65 years of age and older. All residents who are sixty-five years of age or older and who are head of household may apply for a 10% reduction of their monthly refuse bill. To enroll in the program, complete the Residential Refuse Discount Form and return it to the Utilities Department, 4175 Alum Creek Drive.
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